1.Manage – The main job of the manager is of course to manage! You focus should be on getting your workers to deliver the key activities rather than doing too much work yourself. The top quality of a manger is to delegate widely, using the ethic ‘Ask for forgiveness, not for permission’ to free their people from wrongdoing or blame.

2.Create the best team – A manager must strive to leverage the exceptional talents of all the people around the. You should first develop and then utilize their capability completely.

3.Focus on Delivery it is the manager’s responsibility to deliver the day to day tactical results a business needs. While there is a little space for strategy or vision per se, but all good managers will keep a reference point there. You should have well defined goals and measurable results.

4.Foster Relationships – people management is all about building good relations. A good manager should be able to make good relations quickly. They should spend more time listening to their people.

5.Welcome any Feedback – in fact, don’t just accept the feedback, instead suck it in. Put your listening skills in use to get the feedback all the time, whenever you talk to people.

6.Help others in developing – Grab the opportunities, the best managers quickly relate them to those who can make progress in their own development – and in accordance to the ongoing Succession Planning, prepare for the future well in advance.

7.Must be Accountable – keep in mind that you are the one ‘where the buck stops’. You cannot blame anyone else, no upwards deflection of decisions; no excuses. They are respocible for any wrongdoing, and they they must be prepared for it.

8.Set Standards – to make sure that everyone has a clear understanding of goals, managers must have simple and clear-cut standards throughout their area of operation – ideally created in collaboration with their people.

9.Strong determination – Your entire focus should be on value-creation, you should not deviate from the plans, policies and change programmes. You should possess skills to understand and deliver what is right, without veering from their vision.

10.Trustworthy – To become a good manager you should be ethically sound, fair and honest. Make promises only when you are certain you can deliver. Treat everyone equally without any bias.

These simple steps by Tej Kohli, can make about 90% of your management very, very effective. For more tips on the same by Tej Kohli, keep reading this blog.

On a chilling winter night, during a severe storm, a Horse, an Ox, and a Dog came and begged for shelter in a man’s house. He readily let them in, and, as they were cold and wet, he lit a fire for their comfort, and he put oats before the Horse, and hay before the Ox, while he fed the Dog with the remains of his own dinner. 

When the storm abated, and they were about to depart, they determined to show their gratitude in the following way. They divided the life of Man among them, and each endowed one part of it with the qualities which were peculiarly his own.

The Horse took youth, and hence young men are impetuous, headstrong, and obstinate in maintaining his own opinion.

The Ox took middle age, and accordingly man in his middle age is fond of work, devoted to labor, and resolute to amass wealth and to husband his resources. This is perhaps why a man becomes a workaholic duing his middle age, says Tej Kohli.

The Dog took old age, which is the reason why old men are so often peevish and ill-tempered, and, like dogs, attached chiefly to those who look to their comfort, while they are disposed to snap at those who are unfamiliar or distasteful to them.

Moral:

Man’s life is predestined. Man by nature loves to work.

Tej Kohli is a management expert with more than 10 years of experience in business management. To read more interesting stories by Tej Kohli, keep reading the Tej Kohli management expert and globetrotter blog.

1.  ”Employees are our most valuable asset.”
2. “I have an open door policy.”
3. “You could earn more money under the new plan.”
4. “We’re reorganizing to better serve our customers.”
5. “The future is bright.”
6. “We reward risk takers.”
7. “Performance will be rewarded.”
8. “We don’t shoot the messenger.”
9. “Training is a high priority.”
10. “I haven’t heard any rumours.”
11. “We’ll review your performance in six months.”
12. “Our people are the best.”
13. “Your input is important to us.”
14 “You will receive two weeks training every year.”

We hope you liked this joke at Tej Kohli blog. For much such jokes by Tej Kohli stay tuned to this blog.

A man in a hot air balloon realized he was lost. He reduced altitude and spotted a woman below. He descended a bit more and shouted, “Excuse me, can you help me? I promised a friend I would meet him an hour ago, but I don’t know where I am.”

The woman below replied, “You’re in a hot air balloon hovering approximately 30 feet above the ground. You’re between 40 and 41 degrees north latitude and between 59 and 60 degrees west longitude.”

“You must be an engineer,” said the balloonist. “I am,” replied the woman, “How did you know?”

“Well,” answered the balloonist, “everything you told me is, technically correct, but I’ve no idea what to make of your information, and the fact is I’m still lost. Frankly, you’ve not been much help at all. If anything, you’ve delayed my trip.”

The woman below responded, “You must be in Management.” “I am,” replied the balloonist, “but how did you know?”

“Well,” said the woman, “you don’t know where you are or where you’re going. You have risen to where you are due to a large quantity of hot air.

You made a promise which you’ve no idea how to keep, and you expect people beneath you to solve your problems. The fact is you are in exactly the same position you were in before we met, but now, somehow, it’s my fault.

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1. Do what’s expected of you: You’re a manager and people see the name on your badge, or on your cabin’s entrance and they expect you to behave like the professional you are. They look up to you and want you to lead from the front. Always show that you’re in-charge and demonstrate your leadership abilities.

Good people management is about making sure you understand what your obligations are and carrying them out effectively. Good people management skills lie in the art of giving others some responsibility and letting them go on with it. But also remember that you’re responsible for its success or failure and no one else.

2. Assemble a great team: To make the best of your people resource, it’s best to leverage the great talents of all your team mates. Try to squeeze their potential fully by guiding, supporting and coaching them to realize common goals.

As you know, the role of a manager is to deliver results and more. Managing people is all about a legacy of building and utilizing capability totally. Unifying individual talents and making the whole bigger that the sum of the parts.

3. Always keep results in mind: The key point is that a manager has to deliver results, day to day, quarter by quarter, year by year business and profits or other success measures expected of him. It’s what pays you and your team.

A manager has a responsibility to keep your eye on the ball and deliver. Your team will look up to its manager to lead them to success, with their help, obviously. They put their faith in you and expect you to work hard enough to meet the targets.

4. Build healthy relationships : it’s important for nay people manager to get along well with his people. Be a people’s person because when you’re extracting our performance from your team, it really helps if you share a good rapport with them.

And striking a good rapport is very easy. Show your interest in them, not just as colleges but as people. Listen carefully to what they say, understand their problems and empathize with them. And last but not the least, treat them as equal humans and not merely salaried employees. Show that you trust them and respect their contribution to the work.

5. Be receptive to feedback: the final key point in successful people management is an ability to show some humility. No body is perfect, including yourself. Every successful manager listens carefully to his people and also learns a lot from them. Its all about two- way flow of information and mutual support.

So, these were the five easy steps that will help your people management abilities shine. Obviously these rule of thumbs are not rigid, and you’re always welcome to flex and change a bit.

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Business management is a wide and encompassing field, in which an effective business manager plays a key role. A successful manager pays attention to several facets of management, leadership and learning within an organization. Hence, its difficult to embrace the topic of management success in few lines or regard any ten points as the most crucial aspects of management success. But given the dearth of time, I will try to sum up this vast topic in seven crucial items or to say seven management success skills without which you cannot be a successful manager.

One of the major issues in management success is being the leader that others want to follow. While working in an organization, your each action determines whether people will one day want to walk in your footsteps.

The following are the seven traits that every successful manager must have:

1. Creating effective and responsive interpersonal relationships with co-workers. He must be respected by all the reporting staff members, colleagues and executives for his ability to demonstrate care, respect, trust and attentiveness.

    

2. He must have strong communication skills whether in person, print or e-mail. Besides being a good listener, he should provide room for two way feedback. This characterize his or her interaction with other people in the organization.

    

3. He should encourage team building and getting others to collaborate more effectively in accomplishing a task. His presence should make others feel as if they have become more creative, more productive and more efficient.

    

4. He should have a good understanding of the financial aspects of the company. He should establish goals, while measuring and recording staff’s performance and results.

    

5. He must create a congenial work environment wherein people experience positive morale and proper recognition for their work. They should be encouraged from time to time and remain motivated to work hard for the success of the company.

    

6. A good business manager sets an example for others and provide recognition when others do the same.

    

7. He should help people grow and hone their skills and skills through further education and on-the -job trainings.

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ATTITUDE can change your reality

I’ve observed that negative people often adopt a defeatist mindset, taking on the role of a victim, while positive people often adopt a solution-oriented mindset and set about creating their own opportunities. Consequently, I’ve come to understand that having a positive attitude indeed makes a significant difference not only in a person’s level of success, but also in their enjoyment of their life. It even determines whether they succeed at all.

But here’s the unusual thing… NO ONE VIEWS HIMSELF OR HERSELF AS A NEGATIVE PERSON!

People who are negative view themselves as “realistic”. (Wait a minute… isn’t “reality” a matter of perspective?) So the challenge is to determine whether you’re a “negative” person.

Here are some guidelines:

• If you feel that your course in life and business is determined by others, then you need to adjust your attitude so you can shift your reality.

• If you feel that the cards are often stacked against you, then you need to adjust your attitude so you can change your reality.

• If you feel that your company, manager, agents, and/or clients don’t support you, then you need to adjust your attitude so you can change your reality.

We each have the ability and power to literally change our reality.

How does one turn a negative attitude into a positive one? The same way someone with a positive attitude maintains it. You need to eliminate the negative inputs, influences, and factors in your life and introduce positive ones. We’re bombarded with messages throughout the day and night. Some of them are good and some of them are just plain bad for you. We get “messages” from family, friends, coworkers, radio, newspaper, TV, music, the internet, billboards, books, magazines, and any number of other sources. If YOU don’t decide what goes into your head, then someone else will. You need to take control of what you feed your mind.

Here are some tips on how to adjust and maintain your attitude:

Eliminate the Negatives

• Stop reading the newspaper

• Stop watching TV news

• Stop seeking the negative on the internet

• Stop hanging around negative people

Introduce Positives

• Start hanging around positive people

• Start reading motivational or inspirational books – biographies, personal growth, success

principles, etc.

• Start listening to CD’s – motivational, personal growth, uplifting music, etc.

Does attitude really count? Can attitude really change your reality? I guess it all depends on your perspective…

Try this test to find out how severe your anger problem is.

Answer the following questions with a YES or NO.

• I often feel tense
• I have a hard time saying what is on my mind
• When I am upset, I try to forget it by watching TV or reading a book
• I smoke to help calm myself down
• I have trouble sleeping
• I often feel misunderstood or ignored
• People say I curse too much
• I have a tendency to hurt my loved ones and friends when I am angry.

If you answer positively to 0-3 question, you could benefit from relaxation. If there are 3 to 5 yes answers, you are moderate and need to learn more about anger management. If there are more than 6 yes answers, you have an anger problem and need to take steps to manage it properly.

Keep in mind that the only way you can succeed in managing your anger is to learn anger management techniques. If you fail to use these techniques in your everyday life, there will likely be consequences, such as the loss of a loved one or friend or even the loss of your job. Your failure will not be a reflection of the techniques suggested, but rather a reflection of your unwillingness to put them into action. Real change cannot take place without your cooperation. Regardless of how you have reached this stage, don’t abuse a sincere opportunity to change your life for the better.

Slow, deliberate and controlled deep breathing exercises will help you focus on your breathing and not on the problem at hand. Shoulder rolls backward and forward can also help to ease your tension. These relaxation techniques can help you to relax, and will have a positive side effect to stop you from focusing on being angry. They will provide you the time you need to think about the situation that has upset you and help you come up with appropriate solutions to the problems you are facing.

Your business school might have taught you ‘what is people management?’ But what they miss largely upon is HOW of people management. Once you step into industry, you will realize there is lot more beyond the bookish concepts. Managing people is an art that requires practical know-how outside the unyielding conceptual realms.
Keeping in mind the current market scenario, where companies are vying with each other to seize the best human resources, it is imperative for the people’s manager to think outside the theoretical concepts and devise a new plan of action for bringing and retaining talent.
Moreover, as the demand graph is shooting upwards, the corresponding talent supply is falling short. So, its time for the Managers to implement lessons learnt from real life in order to avoid mistakes that others made.
Maslow’s need hierarchy set straight some of the indispensable needs that facilitate employee retention, apart from monetary benefits like:

1. Need of recognition
2. Need of importance.

So, what is the basic mantra to retain your employees and more importantly how to go about it? I’m sure your business schools must have overlooked this nitty-gritty of successful employee retention. Ponder the following points:

• Praise your employees, nothing on earth could do better than a note of appreciation. Word of mouth encourages people to achieve goals and retaining them.
• Involve people at the conceptualization stages and get them to support key initiatives.
• Make your employees feel important. Thus will inculcate loyalty in them.
• Help you employees achieve their goals in order to achieve the goals of your organization.
• Listen what your employees have to say, pay heed to their grievances, if any and be open to any new ideas they suggest.

However, these lessons one learn through life. But it’s high time for business schools to dump obsolete theoretical guidelines and adopt a pragmatic way of dealing with people.

Take the following questionnaire and choose your answer from true, not true or partly true.

1. The human resources department is represented in srategy-building sessions of top management.
2. The performance of the human resources department and of the organisation are linked.
3. In your company, all human resources issues are closely linked to every other business process.
4. Line managers are recruited along with trained specialists in the human resources department.
5. The human resources department links appraisal and compensation to corporate objectives.
6. The human resources department has knowledge of behavioural sciences and industrial psychology.